CASE STUDY: How AGL Overcame Disparate Dashboards and Ungoverned Data

AGL Energy is Australia’s largest electricity generator, with a generation capacity of 10,984 MW – approximately 20% of the total generation capacity within Australia’s National Electricity Market. Supplying to over 4.5 million customers across the country, AGL generates energy from power stations that use thermal power, natural gas, wind power, hydroelectricity, solar energy, gas storage and coal seam gas sources.

THE CHALLENGE

AGL’s span of power generation sources means the company have a wide range of generation assets to match. With so many systems – from operational-specific to company-wide systems – confidence in the data was waning. It was complicated to pull reports and information was spread across disparate systems. They also couldn’t be confident they were working with the most up-to-date version of a dashboard, which increased the risk of misinformation.

THE SOLUTION

AGL was eager to get the information from across their various systems into a position where it was easy to find, easy to use, and most importantly, beneficial for the business.

With new technology constantly rolled out, but with a lack of end-user training and ongoing governance, it was critical the system was easy to use. Along with these factors, multi-program integration, mobility, and alarm and events were also critical issues to solve. 

Meeting all of the criteria, Asset Intellect was the logical choice for AGL. Asset Intellect functions as a web-based browser that’s easily configurable to AGL’s assets. 

RESULTS

AGL has been really impressed with the features and capability of Asset Intellect. They now have a hierarchy of navigation, consolidated information, elimination of data duplication, and alarm and events monitoring. Most importantly, there is confidence in the information they’re working with and can see Asset Intellect as a beneficial system for the business. 

“A report that I can’t find isn’t worth anything. With Asset Intellect, people can find the data quickly and easily.”

Mark Faith, Manager Operations Diagnostic Centre and Technology

AGL Energy

Jacinda Morgan

Jacinda Morgan

Jacinda is Dimension Software's resident Marketing Manager. With a career spanning from tech to government to data and analytics, she enjoys bridging the gap between technical jargon and business know-how to deliver impactful and engaging content and campaigns.